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Frequently Asked Questions

About Expoonline.com
Who we are? What do we do? What is ExpoOnline.com?

Background

ExpoOnline.com is an innovative business service that leverages the power and reach of the Internet bringing you an international, comprehensive, premium business-to-business (B2B) and business-to-government (B2G) directory and interactive virtual exhibition environment, creating the most hospitable medium for business interactivity, 24 hours a day, 7 days a week.

The ExpoOnline.com network comprises over 180 interlinked websites that can be accessed by selecting any country's specific national website from an interactive map or by simply adding the country name in front of the expoonline.com URL. Each country website also offers a centralised source of information in one location for each specific country ranging from a brief outline of the country, educating readers on generic information as well as offering insight on possible business opportunities and how to do business in that country.

Mission Statement

Our mission is to create the most hospitable environment for B2B interactivity on the Internet. We deliver a value-added service to both subscribers and visitors by making the key business entities in each country of the ExpoOnline.com network, available in an easy-to-use, informative trade exhibition format. By enlisting in our business directory, and by participating in any of our virtual exhibitions, subscribers and visitors have access to a truly global business community.

All national ExpoOnline.com websites are open to companies and individuals from all over the world. No other medium provides this combination of Internet business tools and comprehensive exposure to regional and international markets.

ExpoOnline.com is the most innovative and cost-effective way for SMEs and larger companies to globalise their organisations. No other platform offers participants such significant exposure to an international marketplace.

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Visitors / Potential Paid Exhibitors
Why should I subscribe to ExpoOnline if I already have a website?

ExpoOnline.com uses the power of a global network to become visible on an international scale through the use of virtual exhibition technology, something which a website cannot do. Additionally, our in-house technology teams are constantly working on Search Engine Optimization (SEO) offering high exposure of your company and product in search engines.

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How can ExpoOnline.com help my company?

By having a pavilion on ExpoOnline.com, you are taking the next step to simply listing your company/entity by telling the visitor a little something about your organization and your mission; promoting your products and services; including documentation and videos of interest and having the medium by which interested visitors could get in touch with you in order to conclude business deals.

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How do I increase the visibility of my company/entity?

By subscribing to Expo-Online your company/entity will benefit from the fact that web traffic will always be much higher than the traffic of any individual website, and would therefore lead to an increased visibility.

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Can a Chamber of Commerce benefit from ExpoOnline.com?

Yes! Information about any Chamber of Commerce, National Federation or Con-Federation or Non-Governmental Organisation is displayed free-of-charge. ExpoOnline.com forges special agreements with Chambers of Commerce, etc., to highlight their member Associations. For more information please email sales@expoonline.com

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How are trade visitors invited / attracted to visit the ExpoOnline.com exhibitions?

ExpoOnline.com, through its promotional channels and its Media Plan, advertises its platform and exhibitions so as to attract trade buyers to visit its virtual exhibitions. Additionally ExpoOnline.com has secured cooperation with various international trade organizations and chambers to publicize ExpoOnlne to all of their members. Visitors can utilise the platform FREE of charge and can view all information that an exhibitor has to offer easily and even without registration. Registering is only needed once a visitor wishes to interact with an exhibitor or have access to their personal virtual briefcase .

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Can I use ExpoOnline.com to promote my products / Services ?

Any company can list up to 20 products / services on its pavilion  with brief descriptions and have a direct link to their website giving further information about the mentioned product or service.

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Who can become an exhibitor?

Any organization or company can become an exhibitor.

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How do I join?

To become a subscriber either email us at sales@ExpoOnline.com or contact one of our international offices, the details of which can be found on the contact page on any of our websites.

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What are the different levels of subscriptions?

We offer 2 subscriptions levels, GOLD and PLATINUM. The Platinum Subscription offers more features and benefits, including a pavilion representing the company or entity with product images and descriptions; as well as company information, videos and documents.  The Gold Subscription is limited to specific requirements of the company as such.

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What are the terms and ways of payment for exhibition services?

Please send your inquiry to sales@businessglobal.com.  In any case, the sales invoice has to be settled within one week of the subscription date.

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How much tax will I be charged and how can I get a receipt?

That will depend on your local taxation regime. You can receive a receipt by sending an email to sales@businessglobal.com

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Does ExpoOnline.com replace search engines such as Google or Bing?

No it doesn't but then again we are not trying to replace them! Google and Bing are amazing search engines, but when you are looking for something business orientated you will come across ExpoOnline.com, a truly Business-to-Business (B2B) comprehensive online service.

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How many countries does ExpoOnline.com cover?

We cover over 180 countries.

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What connection speed &/or browser do I need to access ExpoOnline.com.

ExpoOnline.com does not require high system requirements and can be accessed using nearly all types of browsers as well as by any smart phone or tablet device.

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Does a visitor need to register?

Visitors  can view all information that an exhibitor has to offer easily and without registration.   Registering is only needed once a visitor wishes to interact with an exhibitor or     have access to their personal virtual briefcase .

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Can I create my Company Profile?

In order to make your life easier, the ExpoOnline technical teams are on hand to create your company/entity’s profile based on information submitted by you.

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Can I modify my Company Profile?

Yes you can modify the Profile once it has been set up. To do so you will need to register on the site and we will send you the login codes which will allow immediate access to your stand.

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What languages are available?

Currently our site is available in English, but text and keywords can be translated into 29 other languages that include Arabic, Bengali, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malaysian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Urdu, and Vietnamese.

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Can I see how many visitors my stand is getting?

Yes you can. Using your login details you can access the stats regarding the number of visitors to your stand.

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What exhibition features are visitors permitted to access?

Visitors can access up-to-date country information for over 180 different country portals. Within each portal visitors can access exhibition pavilions, company information and documentation, products and services catalogues and a virtual briefcase.

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What is the Virtual Briefcase?

The virtual briefcase allows exhibitors and visitors to collect and save online , virtual business cards, company documentation and or  videos and add  any pavilion to their favorites.  This information can then be accessed at any time. Visitors require free registration in order to access this functionality.

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What search options are available to visitors?

Searching for a company could not be made more simpler. The search bar utilises advanced search engine technology displaying results based on relevancy. Alternatively you can search by selecting one of our 52 main categories.

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How can I be certain an exhibitor will receive my inquiry? Can I send an attachment?

Any inquiry received is immediately forwarded to the exhibitor, and yes you can include any attachment. It is recommended that you send attachments in PNG, JPG or other similar formats rather than Word or Excel formats.

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25. Is ExpoOnline.com online trade shows free for visitors?

Yes it is totally free for visitors!

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How can visitors and exhibitors exchange their business cards and add selected information to their virtual briefcase?

By logging into an account, both exhibitors and visitors can exchange business cards and add selected  information to their virtual briefcase.

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Can I cancel my participation?

Yes, participation in ExpoOnline.com can be cancelled, provided that the request is received within the first three months. The cancellation will incur a fee of 50% of the total price payable.

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Can I unsubscribe?

You can unsubscribe at any time without any obligation.

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Can I buy products through ExpoOnline.com?

No, as we are not a trading platform. ExpoOnline.com is an on-line International Virtual Exhibitions Centre and business information exchange. To buy or sell is a matter left entirely to the discretion of exhibitors and visitors, without the intermediation of ExpoOnline.

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We select our potential exhibitors through directories of trade organisations, Chambers of Commerce and Trade fairs/exhibitions to make sure that we contact trustworthy potential exhibitors. We also utilize the help and expertise of our Sales Associates in various countries so as to select and approach trustworthy potential exhibitors. However, as ExpoOnline does not act as an Intermediary, you should take all necessary measures before closing any business or transaction and proceed with payments.

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How can I contact ExpoOnline.com Helpdesk Representative?

You can contact us by email at: helpdesk@ExpoOnline.com or by telephone at: 00357 22 581 555

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Associates / Agents
What sort of document will I be given when I am appointed as an Associate?

When the agreement is signed by both sides, you will then receive a Letter of Understanding which will be of equal importance and power to our copy showing that you are a Sales Associate for ExpoOnline.com in your territory.

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What is the business plan for agents or sales consultants?

Geographical segmentation by Country / Province has been effected.  Commission fees vary based on Paid Exhibitors provided, within a specified period of time.

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What is the compensation package for sales consultants?

It is variable and agreeable upon negotiations.

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Will Business Global provide training to agents?

Full and in-depth training will be provided.

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Will any tax be deducted from salary or commission?

In accordance with the tax regime of the Republic of Cyprus, tax on goods and services is not charged to companies/organizations based overseas.

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Will ExpoOnline.com have more Sales Consultants/Agents in my country/region? How will the area be designated to each agent in order to avoid duplicate or even multi-plicate communications from ExpoOnline.com agents?

When we appoint a Sales Consultant, we also agree on the territory and area of activities for the promotion of ExpoOnline.com services. For example we can divide a country according to territories or areas e.g. States, Provinces or cities on a three month probation period. In case an agent has a list of potential companies outside the designated area of his/her direct responsibility, and is sure that a sale will be concluded, then a copy of these contacts has to be forwarded to the Regional Sales Manager, to give the Agent the leverage to act accordingly  and avoid any friction with another Agent in the same area.

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Whom will I be reporting to?

You will be reporting to your HQ Sales Coordinator Regional Manager.

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If a problem occurs when communicating with clients, who is the person in charge?

Your Regional Sales Manager and the Company's IT Department.

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What support do you offer? Who do I call when I have problems?

Your single point of contact  is your HQ Regional Sales Manager.

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Who builds the stands?

Our technical teams in Cyprus build the stands upon receipt of the request.

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What is the time scale of building stands?

We endeavor to build the stands within one week of receiving the request.

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